Pentarch POS · point of sale

Sell, count stock and track credit, even when the internet is down.

One till system for Kenyan shops, chemists, hardware stores, restaurants, bars and salons. M-Pesa, KRA tax codes and Kiswahili are built in. Try the real system below.

  • Works offline
  • M-Pesa
  • KRA tax codes
  • English and Kiswahili
  • Made in Nairobi
Pentarch POS sell screen

Choose your type of business, then use the system as you would at the counter.

Open full-screen demo
Pentarch POS sell screen
  • Sample data only, nothing is sent to us
  • If the screen locks, use PIN Owner 1234 or Cashier 1111
  • Switch business type at any time

Set up for the way your business sells

Choose your business type and Pentarch POS switches on the right tools, categories and typical products. You can change any of it later.

Shop and duka

  • Quick keys for your fastest sellers
  • Sell by piece or by carton
  • Credit book for regular customers

Minimart and supermarket

  • Scale barcodes for weighed items
  • Loyalty points for customers
  • Several tills and branches

Hardware and building

  • Quotes and invoices for contractors
  • Wholesale prices by quantity
  • Units: piece, box, bundle, metre

Agrovet

  • Batch numbers and expiry dates
  • Sell by sack, kg or packet
  • Credit for farmers, with statements

Pharmacy and chemist

  • First-expiry-first-out selling by batch
  • Expiry tracker: 30, 60 and 90 days
  • Loyalty points for regular patients

Boutique, fashion and shoes

  • Sizes and colours, each with its own barcode
  • Print price labels for new stock
  • Stock per size, so you know what to reorder

Phones and electronics

  • Serial and IMEI captured at sale
  • Quotes for corporate buyers
  • Look up any serial to see when it was sold

Butchery

  • Sell by kg, with decimals
  • Reads barcodes from weighing scales
  • Credit for hotels and regular buyers

Restaurant, café and hotel

  • Tables, waiters and kitchen tickets
  • Extras and notes on each dish
  • Split bills, takeaway and delivery

Bar and liquor store

  • Open tabs per table, bar tickets
  • Sell by bottle or by crate
  • Every void and drawer opening recorded

Salon, barber and spa

  • Services and products on one bill
  • Stylist per service, commission report
  • Loyalty points for regular clients

Wholesale and distribution

  • Wholesale and retail price tiers
  • Cartons, bales and dozens
  • Credit, statements and quotes

Also set up for bakeries, cosmetics shops, auto spares, stationery and cyber cafés, LPG gas and water refill, and service businesses.

Everything the counter needs, in one place

From the first sale of the morning to the cash count at night.

Fast selling at the counter

Scan, search or tap a quick key. A sale is saved in a fraction of a second, with or without internet.

  • Cash, M-Pesa, card, bank and credit, or a mix of them
  • M-Pesa codes checked for format and flagged if used before
  • Hold a sale, serve the next customer, recall it later
  • Receipts printed, or sent on WhatsApp
  • Returns and refunds with the original receipt

Stock you can trust

Every item in and out is recorded with who did it and why, so stock on hand is always explained.

  • Receive goods from suppliers, with or without an order
  • Low-stock list and reorder suggestions
  • Stock take by scanning, with a variance report
  • Batches and expiry dates, damaged and expired write-offs
  • Repack bulk items, for example a 50 kg sack into 1 kg packets

Customers and credit, without the lost book

Sell on account with a credit limit, then see exactly who owes what and for how long.

  • Find a customer by phone number in seconds
  • Payments applied to the oldest debt first
  • Statements and polite reminders by WhatsApp
  • Debt age: 0–30, 31–60, 61–90 and over 90 days
  • Loyalty points and wholesale customer groups

Staff accounts and theft control

Each person signs in with their own PIN and sees only what their role allows. Sensitive actions need a manager's PIN.

  • Roles: owner, manager, cashier, waiter, stock clerk, accountant
  • Voids, discounts, price changes and drawer openings logged
  • Discount limit per staff member
  • Shift close: expected against counted cash, by note and coin
  • Screen locks itself when the till is left alone

Reports that answer real questions

See today against yesterday and last week, which items make money, and where the cash went.

  • Sales by item, category, staff, hour and payment method
  • Profit and margin, expenses, profit and loss
  • VAT report by KRA tax code
  • Slow and dead stock, debtors and supplier balances
  • Print or export any report to Excel (CSV)

More than one branch

Run every branch from one account. Each branch sells on its own, and the owner sees them all together.

  • Branch comparison on the dashboard
  • Stock transfers, sent and received with checks
  • Different prices per branch where needed
  • Staff limited to the branches they work in

Works offline, syncs when it can

The system runs on the computer itself, so a dropped connection or a finished bundle does not stop sales.

  • Sell, print receipts and check stock with no internet
  • Sales wait safely on the till and upload on reconnect
  • Cloud backup of all your records
  • Download a full backup or export to CSV at any time

Barcodes and price labels

Use the barcodes already on your goods, or create your own for loose items and print labels.

  • Scan from anywhere on the screen, no clicking first
  • Generate barcodes for items that have none
  • Labels for label printers or A4 sticker sheets
  • Carton barcodes sell the full pack at the carton price

From first look to first sale

  1. Try the demo

    Use the live demo above with a sample business like yours. No sign-up needed.

  2. One month free

    Start the full system on your own computer with your own products. No payment needed.

  3. We install and train

    We set up the devices, load your products and train your staff at your business.

  4. Start selling

    Sell from day one, with WhatsApp support from our Nairobi team when you need it.

The Complete Till

Buy the whole counter from us, installed and tested, or use your own Windows computer with Google Chrome. Spare parts and paper are easy to find in Nairobi.

  • Computer

    HP EliteDesk 800 G2 Mini

    Refurbished. Core i5, 8 GB RAM, 256 GB SSD, Windows Pro. Small, quiet, low power.

  • Screen

    HP 19-inch monitor

    Refurbished, P19b or EliteDisplay class.

  • Scanner

    Syble XB-6221 2D

    Reads barcodes, QR codes and codes on phone screens.

  • Receipt printer

    Xprinter XP-Q80A

    80 mm thermal printer with auto-cutter, USB and network.

  • Cash drawer

    OCOM ECD-420X

    Metal, 5 note and 8 coin slots. Opens on cash sales.

  • Backup power

    Mercury Elite 650 Pro UPS

    Keeps the till running about 15 to 20 minutes in a blackout and protects against surges.

Devices tested before delivery. 6 to 12 month warranty, claims handled by Pentarch. Installed at your business in Nairobi. You receive a written quote after the demo.

Paper book, a typical POS, or Pentarch POS

Paper bookTypical POSPentarch POS
Today's sales and profitAdded up at night, if at allSales totalsLive sales and profit, compared with last week
Stock on handOnly after a manual countYesYes, with expiry dates and reorder suggestions
Who owes you moneyCredit book, easy to loseOften limitedLimits, statements, debt age, WhatsApp reminders
Voids, discounts and drawer openingsNot recordedVariesEvery action logged with the staff name
Works without internetYesOften needs a connectionYes, fully, and syncs later
M-Pesa paymentsWritten by handVariesCode checked, repeated codes flagged
LanguageAnyUsually English onlyEnglish and Kiswahili
Try before you payNot applicableSometimesLive demo and one month free
Setup and supportNoneVariesInstalled, trained and supported from Nairobi

Built for how Kenya pays and reports

  • M-Pesa

    Codes recorded with each sale, checked for format and flagged if repeated. A payment request to the customer's phone can be set up on request.

  • KRA tax codes

    Your KRA PIN and the tax code for every item (A to E) on receipts, and a VAT report by code. eTIMS integration is on the way.

  • WhatsApp

    Receipts, statements and debt reminders sent to the customer's WhatsApp.

  • English and Kiswahili

    Every screen in both languages, switchable per user.

  • Cloud backup

    Records backed up to the Pentarch cloud, separate from every other business.

  • Sales agents

    Agents register and follow their clients in the POS agent portal.

Frequently asked questions

Does it really work without internet?

Yes. Selling, receipts, stock and reports all work offline because the system runs on your computer. Sales are kept safely on the till and upload to your cloud backup as soon as the connection returns.

How much internet does it use?

Very little. Syncing sends small text records, not pictures or video, so an ordinary data bundle or home Wi-Fi is enough. Internet is only needed for backup, sync between devices and branches, and updates.

Is my data safe, and who owns it?

Your data belongs to you. It is stored on your till and backed up to the Pentarch cloud, separated from every other business. You can download a full backup or export everything to CSV at any time.

Is it KRA eTIMS compliant?

Receipts already carry your KRA PIN and the KRA tax code for every item (A to E), and the VAT report groups sales by tax code. eTIMS integration is on the way. We will tell every client when it is available and switch it on for you.

What happens when the free month ends?

Choose a plan and pay by M-Pesa Paybill. Nothing is charged automatically and everything you entered stays. If you do not continue, you can still view and export your records.

Can I run more than one branch?

Yes. You get branch comparison, stock transfers between branches and per-branch prices, all under one account.

Can I use my own computer?

Yes. You need a Windows PC or laptop with a Core i3 processor or better, 4 GB RAM and Google Chrome. USB barcode scanners and 58 mm or 80 mm thermal receipt printers work with it.

What support do I get?

WhatsApp and phone support from our Nairobi team, Monday to Saturday, 8am to 6pm, on +254 729 455 912. Updates are included.

See it working in your business

Tell us about your business and a convenient time. We will call to confirm, then show you the system at your premises or online.

  • A demo set up for your type of business
  • Honest advice on the right devices
  • A written quote after the demo

Or email info@pentarchcommunications.com. You receive a written quote after the demo.

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